Direct Access User Guide


Welcome | Getting Started | Information Center | Managing your Money
Paying your Bills | Quotes & Market Information | Investing
Downloading Account Info | Privacy & Security
Frequently Asked Questions | User Agreement | Glossary | Trouble Shooting Guide



Using the Information Center
The Information Center provides up-to-date information about Citibank products, financial and investment information, and an on-line version of the User Guide.

Citibank Products

CitiGold®

Getting Investment Information

Getting Help

Accessing Your Account

What's New

Getting Financial Market Information

Using the Information Center
Use the Information Center to learn about Citibank products and services, and to get help with Direct Access®.



Products from Citibank and Its Affiliates
To get information on products and services available from Citibank and its affiliates, click on the Information Center channel and select Products & Services from the task bar. Direct Access displays the following product categories for you to choose from in the work area.

  • Checking
  • Savings
  • Investments
  • Loans
  • Credit Cards
After you choose a category, Direct Access displays current information about products in that category.

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CitiGold®
For information on CitiGold, click on the Information Center channel, and select CitiGold from the task bar. CitiGold combines banking and borrowing services from Citibank and investing services from Citicorp Investment Services. Select this topic to learn about the benefits of CitiGold accounts, and for information on how to open a CitiGold account.

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Getting Investment Information
To view information on investment services available through Citicorp Investment Services, click on the Information Center channel and choose Investment Information from the task bar. This section of Direct Access contains the following information.

  • Information on mutual funds, available through Citicorp Investment Services
  • Commission schedule
  • Glossary of investment terms
  • Guide to investing online with Direct Access

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Getting Help
If you need help using Direct Access, click on the Information Center channel and choose How to Use Direct Access from the task bar. When you choose this option, Direct Access displays an online version of the User Guide which allows you to search for keywords or choose from a table of contents. You can also call Customer Service at 1-800-374-9700.

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